Terms & Conditions/Privacy Policy
TERMS & CONDITIONS
Still Standing Health
Standing Accordant Partners LLP t/a Still Standing Health
Last updated: 5th April 2026
1. About Us
Still Standing Health is a trading name of Standing Accordant Partners LLP, a Limited Liability Partnership registered in England & Wales.
Throughout these Terms, “we”, “us” and “our” refer to Standing Accordant Partners LLP trading as Still Standing Health.
Contact: [email protected]
2. Acceptance of Terms
By accessing our website, purchasing a product, enrolling in a programme or engaging in coaching services, you agree to be bound by these Terms and Conditions.
If you do not agree, you should not use our services.
3. Scope of Services
We provide:
• health coaching (including 1:1 coaching)
• digital courses and programmes
• memberships and subscription-based services
• educational content relating to sleep, body transformation and longevity
All services are provided for educational and informational purposes only.
Nothing on this website constitutes medical advice, diagnosis or treatment.
4. Health Disclaimer
Our services are not a substitute for professional medical advice.
You should consult your GP or qualified healthcare provider before making significant changes to:
• diet
• exercise
• medication
• lifestyle
By using our services, you confirm that:
• you are responsible for your own health decisions
• you will seek appropriate medical advice where necessary
We do not accept responsibility for any health outcomes resulting from the use of our content or services.
5. Fees & Payment
Unless otherwise stated:
• All fees are payable in advance
• Prices are inclusive or exclusive of VAT as stated
• Payment plans may be offered at our discretion
Failure to make payment may result in suspension or termination of access to services.
6. Coaching Services
For 1:1 coaching:
• sessions must be booked in advance
• missed sessions may be forfeited unless rescheduled with reasonable notice (minimum 24 hours unless otherwise agreed)
• coaching is advisory and supportive in nature
We do not guarantee specific outcomes, including weight loss, health improvements or performance results.
7. Courses & Digital Products
When purchasing a course or digital product:
• access is granted for personal use only
• access duration (lifetime or time-limited) will be specified at purchase
• no physical products are supplied unless stated
Due to the nature of digital content, refunds are generally not provided once access has been granted, unless required by law.
8. Membership & Subscriptions
Where you enrol in a membership:
• billing will recur at the stated interval (e.g. monthly)
• subscriptions renew automatically unless cancelled
You may cancel at any time.
Cancellation will take effect at the end of the current billing period.
No partial refunds are provided for unused time unless required by law.
9. Trial Periods
If a trial is offered:
• you must cancel before the trial ends to avoid being charged
• after the trial, billing will commence automatically
10. Acceptable Use
You agree not to:
• share login details
• distribute or resell content
• copy, reproduce or publish materials
• use content for commercial purposes without permission
We reserve the right to suspend or terminate access in cases of misuse.
11. Intellectual Property
All materials, including:
• programmes
• frameworks
• videos
• written content
• methodologies
remain the intellectual property of Standing Accordant Partners LLP.
You are granted a limited, non-transferable licence for personal use only.
12. Confidentiality
Any personal or sensitive information shared during coaching will be treated as confidential.
This does not apply where disclosure is required by law.
13. No Guaranteed Results
We provide guidance, education and support.
However, outcomes depend on individual circumstances, effort and external factors.
We do not guarantee:
• weight loss
• health improvements
• performance outcomes
14. Limitation of Liability
To the fullest extent permitted by law:
• our liability is limited to the amount paid for the relevant service
• we are not liable for indirect or consequential loss
Nothing excludes liability for:
• death or personal injury caused by negligence
• fraud or fraudulent misrepresentation
15. Website Use
Content is provided for general information only.
We make no guarantees as to accuracy or completeness and may update content at any time.
16. Data Protection
We process personal data in accordance with UK GDPR and our Privacy Policy.
17. Governing Law
These Terms are governed by the laws of England & Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England & Wales.
PRIVACY POLICY
Still Standing Health
Standing Accordant Partners LLP t/a Still Standing Health
Last updated: 5th April 2026
1. Introduction
This Privacy Policy explains how Standing Accordant Partners LLP trading as Still Standing Health (“we”, “us”, “our”) collects, uses and protects your personal data.
We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Still Standing Health is a trading name of:
Standing Accordant Partners LLP
Registered in England & Wales
Contact: [email protected]
We act as the data controller for the personal data we collect.
3. What Data We Collect
We may collect and process the following personal data:
Identity & Contact Data
• name
• email address
• phone number (if provided)
Account & Purchase Data
• products or services purchased
• subscription and membership details
• payment status (note: we do not store full card details)
Health-Related Information (if provided)
• information shared during coaching or questionnaires
• lifestyle, sleep, nutrition or wellbeing information
This data is only collected where you choose to provide it.
Technical Data
• IP address
• browser type
• device information
• website usage data
4. How We Collect Your Data
We collect data when you:
• visit our website
• complete forms (e.g. waiting list, scorecard)
• purchase a product or service
• join a membership or programme
• communicate with us via email or messages
5. How We Use Your Data
We use your data to:
Provide Services
• deliver coaching, courses and memberships
• manage your account and access
Communication
• send service-related communications
• respond to enquiries
Marketing (with consent)
• send emails about content, programmes and offers
• share insights related to health, energy and longevity
You can unsubscribe at any time.
Improvement & Analytics
• understand how our website is used
• improve services and user experience
6. Legal Basis for Processing
We process your data under the following lawful bases:
• Contract – to deliver services you have purchased
• Legitimate interests – to improve services and communicate effectively
• Consent – for marketing communications
• Legal obligation – where required by law
7. Health Information
Any health-related information you provide is treated as special category data under UK GDPR.
We:
• only collect this where necessary
• process it with your consent
• use it solely to deliver relevant services
You are not required to provide this information.
8. Data Sharing
We do not sell your personal data.
We may share data with trusted third parties, including:
• payment processors (e.g. Stripe)
• email marketing platforms
• website and hosting providers
These providers are required to process data securely and in accordance with GDPR.
9. Data Storage & Security
We take appropriate technical and organisational measures to protect your data.
Your data is stored securely and access is restricted.
We retain data only for as long as necessary to:
• provide services
• meet legal obligations
• resolve disputes
10. Your Rights
Under UK GDPR, you have the right to:
• access your personal data
• correct inaccurate data
• request deletion of your data
• restrict processing
• object to processing
• withdraw consent at any time
To exercise your rights, contact:
11. Cookies
We use cookies and similar technologies to:
• improve website performance
• analyse traffic
• enhance user experience
You can manage cookie preferences through your browser settings.
(You may wish to implement a cookie banner for full compliance.)
12. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page.
14. Contact
If you have any questions about this Privacy Policy or your data, contact:
Standing Accordant Partners LLP
Email: [email protected]
